SayPro Responsibilities: Provide feedback reports for each player and assist coaches in tailoring individual development plans.

SayPro Responsibilities

Objective:
To deliver a high-quality, structured, and participant-centered experience during SayPro Monthly Soccer Camps by managing registration, ensuring clear communication, monitoring performance, and supporting individual player development.

1. Prompt and Professional Inquiry Response

• Respond promptly and courteously to all inquiries from parents, guardians, and participants.
• Communicate clearly via phone, email, or in person, maintaining SayPro’s professional standards.

2. Clear Information Provision

• Provide detailed information about:
  • Camp structure and objectives
  • Daily and weekly training schedules
  • Session formats and age/skill-based groupings
  • Venue details and logistics

3. Transparent Pricing Communication

• Clearly outline:
  • Registration and participation fees
  • Additional costs (e.g., meals, transport, training kits)
  • Applicable discounts or promotions

4. Documentation Support

• Guide families through completion and submission of all necessary documents:
  • Registration forms
  • Medical and emergency contact forms
  • Consent and waiver forms
• Verify completeness and accuracy of submissions

5. Registration Tracking and Accuracy

• Maintain an organized and up-to-date registration system
• Track enrollment numbers and monitor form submissions
• Identify and resolve any missing or inaccurate information promptly
• Ensure all participant data is managed confidentially and securely

6. Customer Service for Parents and Guardians

• Serve as the primary liaison for parents/guardians
• Provide information and support regarding:
  • Daily camp schedules
  • Facility access and security
  • Health, safety, and emergency protocols
  • Drop-off/pick-up procedures and special accommodations
• Address inquiries with professionalism and care

7. Collection of Data and Performance Metrics

• Collaborate with coaches to collect performance data during the camp
• Track key skill areas such as:
  • Passing accuracy
  • Shooting efficiency
  • Ball control and movement
  • Tactical understanding
  • Fitness and endurance metrics
• Maintain organized records of player assessments

8. Feedback Reporting and Individual Development Support

• Generate individual feedback reports for each participant based on observed performance and collected metrics
• Support coaches in:
  • Analyzing strengths and areas for improvement
  • Creating or refining Individual Development Plans (IDPs) for each player
  • Setting achievable skill-based goals and training focuses
• Ensure feedback is shared constructively with players and, where appropriate, with parents/guardians

9. Internal Coordination and Reporting

• Work in close collaboration with:
  • SayPro Advice Desk Officer (SCDR)
  • SayPro Development Royalty
  • Camp coaching and administrative teams
• Provide regular internal updates on:
  • Registration status
  • Participant feedback
  • Camp outcomes and performance trends