SayPro Responsibilities: Collect data and performance metrics throughout the camp, tracking player improvement in various skills (e.g., passing accuracy, shooting efficiency, fitness levels).

SayPro Responsibilities

Objective:
To ensure efficient camp operations, exceptional customer service, accurate registration management, and comprehensive monitoring of player development during the SayPro Monthly Soccer Camps.

1. Prompt and Professional Inquiry Response

• Respond to all inquiries from parents, guardians, and participants promptly and courteously through phone, email, or in person.
• Maintain a high standard of professionalism and consistency in all communications.

2. Detailed Information Provision

• Provide clear and accurate information regarding:
  • Camp structure and objectives
  • Daily and weekly training schedules
  • Participant grouping by age and skill level
  • Camp locations, dates, and daily routines

3. Transparent Pricing Communication

• Offer full breakdowns of camp fees, including:
  • Registration costs
  • Additional services (transport, meals, gear, etc.)
  • Any applicable discounts or group rates

4. Documentation Guidance and Support

• Ensure parents/guardians are aware of and complete all required documentation:
  • Registration forms
  • Medical consent forms
  • Emergency contact and health information
  • Waivers and legal acknowledgments

5. Registration Tracking and Accuracy

• Maintain and monitor a centralized registration system to:
  • Track enrollments and form submissions
  • Ensure data is complete, accurate, and up to date
  • Follow up promptly on missing or incorrect information
  • Safeguard participant information in compliance with data protection policies

6. Customer Service for Parents and Guardians

• Serve as the main point of contact for family inquiries related to:
  • Camp schedules and daily operations
  • Camp facilities and logistics (drop-off, pick-up, meals, etc.)
  • Health and safety procedures and protocols
  • Special requirements or concerns regarding participants
• Provide clear, empathetic, and solution-oriented responses.

7. Collection of Data and Performance Metrics

• Track player development throughout the duration of the camp by collecting performance data in areas such as:
  • Passing accuracy
  • Shooting efficiency
  • Ball control and dribbling skills
  • Tactical decision-making
  • Overall fitness and endurance levels
• Collaborate with coaching staff to:
  • Record baseline skill levels at the start of camp
  • Monitor individual progress during sessions
  • Generate improvement reports to be shared with players and families (if applicable)
• Use collected data to help improve coaching methods and individual training plans.

8. Internal Coordination and Reporting

• Collaborate closely with the SayPro Advice Desk Officer (SCDR) and the SayPro Development Royalty to ensure:
  • Operational consistency
  • Policy compliance
  • Efficient internal communication
  • Periodic reporting on registration trends, participant feedback, and skill development outcomes